Handmade MENU

Customized Menu Production and Design

Eat safely

The scariest thing is pretending not to see.

In 2011, Taiwan experienced a food safety issue commonly referred to as the “Plasticizer Incident.”
In 2013, Taiwan faced a food safety issue involving cooking oil products, often referred to as the “Cooking Oil Scandal” or “Black Heart Oil Incident.

Our store uses materials verified by SGS for the utmost peace of mind.

Formosa Taiwan

After eating hot pot and contracting sepsis, the deputy general manager of a paper mill was hospitalized for four days and furiously demanded compensation of 180,000 TWD, which was finalized.

Can eating hot pot lead to sepsis? A deputy general manager of a paper mill in Changhua went to the well-known Moon End Zang hot pot restaurant in Taichung and ordered the signature Moon Watch Spicy Minced Pork with Rice. After returning home, he suffered severe diarrhea and abdominal pain, and was at one point observed in the intensive care unit. He was eventually diagnosed with sepsis, suspected to be caused by problematic egg yolk, and sued the restaurant for compensation of 830,000 NTD. The court of first instance ruled that the restaurant could not prove the safety of its ingredients nor that the deputy general manager had eaten something else that caused the illness, and awarded damages of 280,000 NTD. The restaurant appealed the decision, but the second instance court upheld the compensation of 180,000 NTD as final. The restaurant stated that they called 200 customers from that day, none of whom experienced similar issues, and there was no direct evidence proving that it was the eggs that caused the issue. However, since the judgment was made, they respect the judiciary.

COVID-19 Global real-time epidemic map

Coronavirus disease 2019,

Abbreviation: COVID-19. The Executive Yuan announced that from October 13, 2022, Taiwan’s borders will be reopened with the “0+7” policy, which includes exemption from quarantine and lifting the ban on group tours, thus ending three years of pandemic prevention and control.

During the height of the pandemic, the public’s awareness of health gradually increased, leading to a more vigilant attitude towards food safety and environmental hygiene. As a result, tracking the flow of products has become a basic requirement.

Source:COVID-19 Global Dashboard by Taiwan

The scariest thing is pretending not to see it

  • 2011:A food safety incident occurred in Taiwan, also known as the plasticizer incident. Behind the convenience, the plasticizer storm persists.  [The harm of plastic poison ] Follow up reports:YouTube
  • 2013:The Taiwan cooking oil scandal, also known as the Cooking Oil Storm or the Tainted Oil Incident. YouTube
    頂新國際集團 Ting Hsin International Group’s disgusting cooking oil products decreased by 100 million NTD in 2022. The verdict is final:YouTube
  • 2013:パン達人手感烘焙 TOP POT BAKERY, which claims to be all-natural, gained popularity due to celebrity endorsements. However, Hong Kong blogger Keith questioned its use of artificial flavoring. An investigation confirmed the fraud. While using flavoring is not illegal, TOP POT BAKERY’s fault lay in the deception. This incident is also known as the TOP POT BAKERY Incident. The results are out:YouTube
  • 2023:Selling peach resin drinks violates the law, as vendors are unaware that peach resin is prohibited as a food product. YouTube
  • 2023:Are paper and bamboo straws environmentally friendly? The truth is that 90% contain “forever chemicals” known as PFAS, according to European research. These substances do not break down in animal bodies and pose health risks. YouTube
  • 2023:The largest frozen seafood wholesaler, 御宏貿易有限公司 U HUNG TRADING CO., LTD., imported “Chinese shrimp frozen for 6 years” disguised as Taiwanese shrimp! The following year, they continued to sell expired shrimp and scallops, making 600 million NTD. They were prosecuted in 2024. YouTube
  • 2023:好食GO, The smart bento vending machine company ceased operations without warning, and the chairman is missing. YouTube
  • 2024:The Taichung City Food and Drug Administration found that TaiSugar’s pork belly slices contained beta-agonists. 西布特羅 cimbuterolThe suspicious incident has been classified by the Executive Yuan’s Food Safety Office as a singular event, with contamination unable to be ruled out through testing. The conclusion is that there is no conclusion:YouTube
  • 1994~2024:As the Sudan Red food safety crisis continues to escalate, it’s possible that many of us have already consumed these contaminated foods to some extent. There is also a likelihood of similar food safety crises occurring in the future. Here are four recommendations for the public to reduce the intake of contaminated substances in daily life.
    1. Eat whole foods: Avoid processed foods.
    2. Eat a variety of foods daily: Increase dietary diversity.
    3. Drink plenty of water and eat more fruits and vegetables: This helps eliminate toxins, especially in light of Taiwan’s food safety issues.
    4. Choose reputable vendors: Reduce the chances of consuming contaminated foods.
    Experts’ personal detoxification methods:YouTube
    保欣企業有限公司 BAO HSIN ENTERPRISES CO., LTD. resells returned goods to manufacturers, claiming:「believing that other manufacturers will not mind」
  • 2024:Emergency procurement of sauce! 東懋食品股份有限公司 DONG MAO FOOD LTD 東成醬油 accepts unconditional returns for “non-brewed” items: YouTube
  • 2024:寶林餐廳 Polam Kopitiam, restaurant’s rice cakes and rice noodles triggered Taiwan’s first fatal food poisoning incident involving “Bongkrekic Acid”. Hand tests conducted on a 25-year-old Vietnamese substitute chef detected the presence of rice fermenting acid. original report YouTube / Discuss with celebrities: YouTube / In the 寶林餐廳 Polam Kopitiam poisoning case, the Consumer Foundation estimates that total compensation claims from the lawsuit could exceed one hundred million dollars: YouTube
  • 2024:頤品飯店 Gala de Chine Suspected food poisoning, 62 people unwell, 9 sent to hospital: YouTube
  • 2024:藏壽司 Kura Sushi’s Tamsui and Hong-Hui stores in Xinzhuang were ordered to cease operations after two outbreaks of food poisoning affecting 4, 2, and 11 people over 11 days. Additionally, cleanliness issues with equipment and freezers were discovered in 10 other stores: Zhonghe Qiaohe, Banqiao Zhongshan Far Eastern, Sanxia Xuecheng, Xindian Wei Xiu Yulong, Sanchong Jixian, Sanchong Jieyun Road, and Xinzhuang Siyuan Road. Inspection in six Kaohsiung branches led to three being given deadlines for improvements, while in New Taipei, inspections of 12 Kura Sushi branches resulted in only three passing: YouTube 藏壽司Screenshot of official website announcement
  • 2024:一集舒肥咖哩 Buying shaved ice at Hsinchu Holiday Flower Market caused people to suffer from diarrhea and vomiting:YouTube
  • 2024:王品 Under WOWPRIME CORP., suspected food poisoning at their Chuwa and Xiang La Ximending stores affected 56 people:YouTube 
    Expanded to a total of 82 people:
    YouTube The total number of people is 130, and another 40 people have been added! 155 people have sought medical treatment:Infection with Ronovirus YouTube 
  • 2024:八方雲集 Bafang Dumpling Food poisoning is reported, industry operators come forward to explain:YouTube
  • 2024:In Taichung’s Zhong District on Jianguo Road, Ji Fa Mantou, a third-generation family business, had their brown sugar mantou tested positive for artificial sweeteners not permitted in rice-based foods. Some people commented, “Since we don’t eat it every day, it shouldn’t make much difference.”:YouTube
  • 2024:Top BBQ Restaurant in Xitun District, Taichung「和牛EMPEROR」It was revealed that there were many expired ingredients in the store, and the operator issued an apology: it was used for employee training:YouTube
    6 people spent 30,000 to eat expired meat. 和牛EMPEROR Strong statement: No compensation will be paid:
    YouTube
  • 2024:Nantou souvenir shop「方愫馨 FANG SU XI MOCHI」Mochi contains excessive preservatives:YouTube
  • 2024:Taipei City Government Staff Restaurant「府宴」Explosive food! 20 items of ingredients and seasonings expired:YouTube
  • 2024:Cheesecake expires in 14 days? 拿坡里 Pizza Napoletana: Forgot to put expiry label on:YouTube
  • 2024:高雄漢來海港巨蛋店 Kaohsiung Hi-Lai Harbor Arena store had 52 people suffering from diarrhea and was closed for 4 days due to suspected contamination from mixed cooked food.:YouTube

Taiwan food safety incident list

Food safety issues continue to arise, and county and city governments have stepped up inspections: The famous BBQ bento is crawling with maggots! Surprised to find insect eggs in the chicken drumstick bento! There are worms in my chicken soup! Hot pot cabbage is full of sticky bugs! There was a cockroach in the bowl of noodles halfway through!
Comprehensive reports:YouTube

 

「Bongkrekic_Acid」Fatal food poisoning incident

2024 台灣首例「邦克列酸」食物致命中毒事件

寶林餐廳 Polam Kopitiam, Kueh Teow, Hor Fun「Bongkrekic_Acid」Taiwan's first case of fatal food poisoning detonated
Da Ai TV, Fruits and Vegetables Life Magazine goes abroad to serve Malaysian delicacies,
1Walker Channel Malay Cuisine Converts from Non-vegetarian to Vegetarian, Reversal of Performance in 1 Month,
2024/03/29 The manufacturer of vegetarian dishes such as rice cakes and rice noodles, "Daba Noodle Company," has been ordered by the New Taipei City government to completely suspend sales. This move follows a food poisoning incident. The Ministry of Health and Welfare confirmed that during the autopsy of one deceased individual, "Bongkrekic Acid" was found in the bloodstream. Experts have warned that Bongkrekic Acid can cause "instantaneous loss of cellular energy" leading to liver failure, paralysis of the brain, heart, and muscles. original report:YouTube
2024/04/02 A 25-year-old Vietnamese substitute chef tested positive for the disease on his hand Bongkrekic_Acid,: YouTube
2024/06/17 寶林 Polam Kopitiam, The Consumer Protection Foundation estimates that the total amount of compensation sought in the poisoning class action lawsuit may exceed 100 million.:YouTube


Fear of stigmatizing rice products industry 2024/04/03 米酵菌酸正名為「邦克列酸
How to prevent the catering industry Bongkrekic_Acid Food poisoning?-Lazy bag
邦克列酸(Bongkrekic_Acid)食品中毒注意事項-Lazy bag
source:衛生福利部食品藥物管理署

McDonald's ordering system crashes globally!

The global ordering system for restaurants in the Americas, Europe, Asia, and Australia has experienced a major crash, resulting in the complete suspension of self-service kiosks, online platforms, mobile apps, and phone ordering services. Diners are unable to place orders, causing extreme confusion and frustration, leading to widespread chaos and distress among food enthusiasts.

On March 15, 2024, McDonald’s, a global fast-food chain, experienced a widespread system outage with its ordering systems across multiple countries including Taiwan, the UK, Australia, Germany, Thailand, Japan, and China. Even self-service kiosks were rendered unusable during this incident. McDonald’s headquarters in the United States clarified that the outage was not related to a cyberattack but rather stemmed from IT issues with a third-party vendor.

It’s not uncommon for international chain fast-food operators to encounter such errors. In fact, the cost of software maintenance far exceeds that of hardware maintenance by many folds. A single software failure can lead to catastrophic consequences, resulting in losses that may surpass the service fees of employing real people annually. Therefore, as emphasized on our homepage, simplifying operations triumphs over complex systems. Our entire menu is designed to be battery-free and uses a loose-leaf binding format, allowing for intuitive and flexible updates to individual pages. Most importantly, using our products will showcase your unique artistic style.

Minimum spending requirement ?
Must orde r !
Can't quite tell the difference

Minimum spending: 1 drink per person. With 3 people, the bill totaled over 1,000 NT dollars, forcing an additional order of a designated drink, sparking controversy. Spending 730 NT dollars didn’t meet the minimum spending requirement for dining in at the restaurant? Beef noodle soup shop: It’s all clearly marked. Hidden in the sea of words, this spending model no longer applies to a minimum spending requirement, but rather a mandatory order.
Hot discussion on the Internet: YouTube

Our store uses SGS-certified materials for the most peace of mind.

Every news event has its origins, and they are not without reason but require public awareness to prevent wrongdoers from evading justice. Tragic incidents in the past often stemmed from invisible toxins or allergies, resulting in loss of life, yet victims couldn’t provide evidence, sometimes due to ignorance. With advancing technology, governments are actively introducing high-precision instruments to verify product quality. Particularly during rampant pandemics, public health awareness has grown, fostering a more vigilant attitude towards food safety. Therefore, tracking product origins has become a basic requirement.

Take the Sudan Red incident, for example, where this substance was used in food since 1994 but only exposed in 2024. Many poisoning or allergic reactions were not detected immediately but surfaced days later when evidence had been cleared. Allergy attorneys in progressive nations aim to address such issues.

It’s worth noting that causes of poisoning or allergies aren’t limited to food ingredients alone; environmental hygiene plays a crucial role. Thus, improving environmental hygiene management is fundamental, while material applications in contact with menus are a critical aspect.

The information excerpted above is from domestic news sources within Taiwan. I refrain from commenting on extensive overseas information, such as the 2017 large-scale malicious deletion of Google’s entirely negative information in China. This incident involved issues such as materials used in online Taobao purchases of finished or semi-finished products, processing materials that were not SGS-certified, posing harm to human health and the environment. The occurrences did not take place within Taiwan, hence no comment is made.

The 2011 plasticizer incident, 2013 gutter oil scandal, and the 2024 Sudan Red incident all share a common point: they involve Taiwanese businesses that have risen in China.

Mistrust the manufacturer’s fake menu book’s actual status record

Thanks to Taoyuan Longtan Xiaoqiao Liushui for providing

When receiving messages from customers specifying requirements, our shop made the following suggestions: update as soon as possible.

Special thanks to Xiaoqiao Liushui in Longtan, Taoyuan for providing images of the damaged fake menus. These fake menus were made from paper materials commonly used in packaging. While the quality of these materials is generally not in question, their improper use caused problems. These paper materials closely resemble leather or fabric in appearance, but are actually still paper. Japanese manufacturers refer to this as “faux leather paper” or “faux fabric paper.” This type of paper is typically used for packaging and making hardcover books like dictionaries and encyclopedias. However, it is not suitable for the daily exposure to soup, water, and oil in the restaurant industry, which is why the damage shown in the images occurred.

According to reports, these fake menus showed signs of damage and odor after a year of use. However, based on past experiences, similar issues could arise within 2 to 4 weeks of use. That they lasted a year is remarkable and showcases the resilience of the Hakka people.

The most concerning aspect is that this paper material can easily breed mold and absorb oily smells, potentially endangering the health of diners, especially those with allergies. Additionally, the high cost of these fake menus has impacted business operations, leading to a vicious cycle.

Therefore, we recommend that businesses promptly replace these materials with SGS-certified ones to ensure the health and sustainability of their operations. SGS certification guarantees that materials meet relevant safety standards, providing customers with a more reliable dining experience. By making this change, restaurants can improve the quality of their menus, increase customer trust, and enhance their operating environment, achieving long-term business goals.


Thanks to Taoyuan Longtan Xiaoqiao Liushui for providing the broken fake menu screen.

In the fast-paced and ever-changing restaurant industry, we understand that every detail matters. Therefore, through remote communication and meticulous negotiation, we successfully customized a menu book tailored to our client’s needs. This menu book features SGS-certified high-performance fabric, ensuring 100% water resistance. It also incorporates precise computer embroidery with dual-color processing and is complemented by a premium M-shaped menu cover for durability and high quality.

Additionally, we equipped the menu book with our exclusive invincible menu pages, perfectly meeting the buyer’s needs for durability, wear resistance, water resistance, and foldability. The large A4 size (W250xH320mm) is specifically designed for round restaurant tables, enhancing the dining experience with rich ambiance and improving overall visual enjoyment.

Our professional-grade menu book is not only aesthetically exquisite but also robust and durable, maintaining its flawless appearance even with long-term use. The SGS certification guarantees the high quality and safety of the materials, making this menu book an ideal choice for restaurant operations.

Through our collaboration, we not only met the buyer’s needs but also enhanced the restaurant’s image and professionalism. The introduction of this menu book will undoubtedly bring more customer trust and repeat business to the restaurant, significantly improving the quality and comfort of the dining experience. Looking forward, we are committed to providing more professional solutions for restaurant owners, helping them achieve operational success and long-term development.

The large A4 size of this newly customized menu book perfectly complements the use of round tables in the restaurant, enhancing the dining experience with a rich and inviting atmosphere.With computer embroidery using dual-color processing and a premium M-shaped menu cover, this menu book ensures durability and high quality.The menu book is also equipped with exclusively supplied invincible menu pages, meeting the buyer’s needs for a durable, wear-resistant, water-resistant, and foldable menu book.

※This serves as a reminder to restaurant operators that the risks of using non-SGS-certified materials are exceedingly high. The 2024 Polam Kopitiam,「Bongkrekic_Acid」incident, which triggered Taiwan’s first fatal food poisoning case, should be taken as a cautionary example.

Effect and analysis of humidity on materials

This shop uses SGS certified materials for the most peace of mind

It's all the humidity that's to blame

Climate change has profound impacts on various aspects of life, including our health and safety. Humidity can not only cause food to spoil but also promote the growth of bacteria and mold on non-SGS-certified items, such as menu books. These invisible threats require substantial evidence to establish responsibility. Cost and technical constraints, along with regulatory neglect, sometimes lead to the use of substandard materials. To protect customers' health, it is crucial to choose certified materials.

This has nothing to do with humidity.

This material has not undergone SGS certification. Although it is not directly related to humidity, there is an indirect connection. Many factors can cause mold to grow within 3 hours or 3 days. In this case, the mold stains are caused by saliva. The spread of mold is due to the material being paper, which has not been treated for water resistance. When paper absorbs moisture, it naturally diffuses and mold grows within hours, as shown in the picture. Such non-SGS-certified materials are commonly used for dictionaries, yearbooks, and luxury packaging, but are not suitable for food-related uses. In contrast, wallpaper has much better water resistance, but the rate of wear and tear requires frequent replacement, which can be necessary every few days or weeks, depending on the number of customers or the discretion of the business owner.

It's the humidity that's to blame

Humidity has a strong penetration capability. As shown in the picture, even paper surfaces protected by a plastic film cannot withstand the penetration of humidity. Over time, plastic films can oxidize or be damaged by alcohol, cleaning agents, or petrochemical solvents, allowing humidity to seep into the paper layer and cause mold growth, as seen in the mold spots in the picture. Fortunately, these types of printed materials have very short usage cycles and often deteriorate before humidity can penetrate, indicating that paper-based products need timely replacement. If operators fail to replace them promptly and disregard diners' health, it is advisable to wash hands before enjoying the meal. Cultural printed materials typically do not undergo SGS certification as they are not intended for food-related uses. Unless it is food-grade printed materials such as paper cups, lunch boxes, and cookie boxes, which require SGS food safety certification.

The harm of mold to human body

The mold that causes mold growth not only releases allergens, triggering allergies and asthma, but some highly toxic molds can also cause severe lung diseases and even death. In the United States, there are even “mold lawyers” who specialize in helping consumers affected by mold seek compensation. When inhaled into the lungs, mold can cause asthma and bronchitis in mild cases, and in severe cases, it can lead to coughing up blood or even spread through the bloodstream from the lungs to other organs, causing inflammation or death. Search online for real cases: Teresa Teng.

source:康健雜誌Web only財團法人肺病防治基金會

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No.183, Yongle St., Xinzhuang Dist., New Taipei City 24245, (ROC)

Formosa Taiwan

TEL:+886 2 2279-5252


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